Statistics and facts In the last 12 months..... 5072 people accessed drop-in information, advice and services at Cheltenham 1st Stop 2215 people accessed drop-in homelessness advice services in Worcestershire 921 juveniles and vulnerable adults with mental health problems or learning difficulties were supported by Appropriate Adults 824 adults experiencing social isolation, loneliness, and poor physical and emotional wellbeing accessed Social Prescribing services 717 food parcels were issued to individuals and families living on the edge of poverty 653 people accessed our debt, benefits and financial inclusion service, with £455,981 secured for clients, including debt written off, monies gained from charitable grants and benefit entitlements claimed 646 people accessed Homelessness Prevention services 257 rough sleepers were supported to access accommodation 200 young people accessed our supported accommodation 190 Volunteers contributed 28,400 hours, worth £375k 72 families accessed family and parenting support, family relationships mediation, and counselling for young people 71 people with mental health issues were supported to avoid homelessness 23 social work students from 5 universities contributed 13,950 hours, worth £184k 14 care leavers were supported through the transition to independent living