Community Wellbeing

Important Notice - THE COMMUNITY WELLBEING SERVICE IS NOW CLOSED

NHS Gloucestershire and Gloucestershire County Council have concluded that a new social prescribing model is required to meet the needs of local people. They will not be recommissioning the Community Wellbeing Service when the contract ends on 30th September 2024.

• Social Prescribing Link Workers:   Social prescribing link workers connect people to community-based support, including activities and services that meet practical, social, and emotional needs that affect their health and wellbeing. Social prescribing works well for people with low-level mental health needs, who feel lonely or isolated, with long-term conditions and complex social needs. You access these services by calling your GP practice.

• Community Based Support:  To help people develop skills to become self-reliant and resilient, promoting independent living - provided by P3 (Cheltenham, Cotswolds, Stroud) 0808 168 2443 Gloucestershire Community Based Support - P3 (p3charity.org) or CCP (Gloucester, Tewkesbury and Forest of Dean) 0300 365 2002

​• Healthy Lifestyle Service: Provided by Able Health Ltd – to make a self referral telephone 0800 122 3788; if you are making a referral in a professional capacity download a digital referral form CLICK HERE and send to glicb.hlsglos@nhs.net. The Service is accessible for anybody over the age of 18 for Stopping Smoking, Weight Loss, Reducing Alcohol and Physical Activity. It is also accessible for aged 12-18 year olds for Stopping Smoking.

​• Young Gloucestershire:  Provide practical and emotional support for young people who are beginning to experience mental health challenges. CLICK HERE to refer into this service or call 01452 501008.

• Citizens Advice Bureau: 01452 527202 - The bureau offers advice on debt, housing, benefit enquiries, consumer, and employment issue as well as any other matter that ‘comes along’.

• Cheltenham Borough Council: Information on the different types of housing available and what to do if you are homeless or worried about losing your home. Call 01242 262626.

​• Adult Social Care: The role of adult social care at the county council is to make sure adults (aged 18 or over) and their carers (including young carers) who need care or support with their daily lives can get the help and advice they need to live as independently as possible. Care and support can be a mixture of practical, financial and emotional support for people who need extra help to manage their lives and be independent. A care needs assessment can be arranged. The Adult Social Care helpdesk will be able to help you if you are a Gloucestershire resident aged 18 and over, or you are caring for someone aged 18 and over who lives in Gloucestershire. To find out more about adult social care solutions available in Gloucestershire call 01452 426868 or  CLICK HERE to visit the website, where you can also submit an enquiry using our online form.

​• Severn Wye Energy: Provides free energy advice and works with people to overcome fuel poverty and act on climate change, by putting energy at the heart of everything they do. CLICK HERE for more information.

• Cheltenham Housing Aid Centre:  Cheltenham Housing Aid Centre (CHAC) is a small independent charity that has been operating since 1988 to provide free, independent advice, help and information to assist the homeless and those in housing need in and around Cheltenham. Call 01242 226672 or email advice@chac.org.uk

• Age UK:  Age UK Gloucestershire offers advice and support for older people, their families and carers. Call 01452 422660 or email helpteam@ageukgloucestershire.org.uk

​• StreetLink: - StreetLink is a platform that connects people rough sleeping in England and Wales to support provided by local authorities and charities. It allows members of the public to send an alert if they see someone sleeping rough, and local councils will then send an outreach team to find the person and connect them to relevant services. CLICK HERE to visit their website for more information or to send an alert, or call 0300 500 0914.

​• Rethink: Mental Health support and advice to improve individual mental health outcomes for Gloucestershire residents with a serious mental illness or common mental health conditions. CLICK HERE for more information or telephone 0808 801 0606, or email gloucestershirewellbeing@rethink.org

​• Rethink Connect and Offload: A helpline for any adult living in Gloucestershire who would like support with mild to moderate mental health difficulties including anxiety, depression and low mood. Also providing support and information for people affected by self harm. For more information, CLICK HERE

​• Frequent Engagement Response Network: FERN forms part of GHC Complex Emotional Needs Service and supports people who frequently engage with the emergency services to develop their own ‘what helps’ plan. Email CMHTransformation@ghc.nhs.uk

​• Guideposts Complex Emotional Needs Service:  Provides telephone coaching for people living with borderline personality disorder (BPD), also known as emotionally unstable personality disorder (EUPD). CLICK HERE for more information. Referrals by email to lcp@ghc.nhs.uk

​• Gloucestershire Health and Wellbeing College:  Tools that can help you to build the skills and confidence to take control of your own health and wellbeing. Courses are tailored to different aspects of wellbeing. CLICK HERE for more information.

​• Carers Hub: Provides a person-centred approach, support and information to Carers who register or are referred. Includes help to meet other carers, activities including yoga, relaxation classes, and coffee clubs. CLICK HERE for more information. 

• Drug and Alcohol Support: Worried about your own or someone else’s alcohol or drug use? For free and confidential advice, care and support for people in Gloucestershire aged 18+, phone 01452 223 014 or email: gloucestershire@viaorg.uk

POhWER Advocacy: provides Independent Mental Capacity Advocacy (IMCA) including Relevant Person’s Paid Representatives (RPPR), Independent Mental Health Advocacy (IMHA), Independent Health Complaints Advocacy (IHCA), and Independent Care Act Advocacy which includes Independent Advocacy for Adult Social Care complaints. For more information, advice and support, contact POhWER on 0300 0031162 or email glosadvocacy@pohwer.net

​• Gloucestershire Employment and Skills Hub: Intensive 1:1 support to individuals who are economically inactive and help them return to volunteering, education, training, or employment. To refer into the Employment and Skills Hub, CLICK HERE to complete an online form or call 01452 425776.

​ ​• GL Communities: For free counselling for debt CLICK HERE
For the Money and Pension Service CLICK HERE
For a further finance and debt support CLICK HERE