Skip over main navigation
  • Log in
  • Basket: (0 items)
Caring for Communities and People
  • Login
  • Logout
  • Manager
  • My details
  • Twitter
  • Facebook
Contact Us Donate Now Feedback Update Details
Menu
  • COVID-19
  • About us
    • Overview
    • Trustees and management
    • Mission statements
    • Statistics and facts
    • History
  • Core services
    • All services
      • Supported Accomodation
      • Glos Community Support
      • Homeless Prevention (Worces)
      • Herefordshire Housing-related Support
      • Advice and Inclusion
      • Family Support (Glos)
      • Family Advocacy
      • Early Help (South Glos)
      • Appropriate Adult
      • Community Wellbeing
      • Cheltenham 1st Stop
      • GEM Project
      • Pantry Project
      • Know Your Patch (Tewkesbury)
    • Services by location
      • Gloucestershire
      • Worcestershire
      • Bristol
      • Wiltshire
      • Dorset
      • Herefordshire
      • North Sommerset
      • South Gloucestershire
    • Client Stories
  • Join us
    • Job vacancies
    • Volunteer
    • Students
  • Support us
    • Make A Donation
    • Donate Food
    • Fundraise for CCP
      • Fundraising Ideas & Tips
      • What your support means
      • Big Sleep Out
    • Hamper Scamper
    • Our Corporate Supporters
    • Client Stories
  • Cheltenham Challenge
  • Recent News
  • Admin
    • Log in
  • Basket: (0 items)

COVID-19 Statement

CCP is following the advice of the UK Government as the country responds to the coronavirus pandemic; prioritising the health and welfare of our service users and staff and continuing to deliver services as fully as possible during this time.

 

Staff welfare

Most of our staff are equipped and able to work remotely, so staff have been advised where possible to work from home, regardless of whether they are feeling unwell or suspect they may have contracted the virus.

Staff have also been advised:

  1. To conduct meetings by conference call where possible and avoid travel
  2. To self-isolate for seven days if they are exhibiting symptoms
  3. To self-isolate for fourteen days if a family member exhibits symptoms
  4. To self-isolate if they have underlying health issues or are currently pregnant

Service user welfare

Many of our service users will fall into ‘at-risk’ categories and many will have underlying health issues. We feel it is particularly important to safeguard their health and wellbeing and have taken the decision to cancel or postpone home visits and face-to-face meetings, where possible offering advice over the phone instead.

We will liaise directly with our service users to find the best way of providing our service to them with respect to their current circumstances and the nature of their response to COVID-19.

Business continuity

We anticipate that COVID-19 will have an impact on the level of services we can provide during periods of isolation or social distancing.

We have put the following measures in place to limit the impact to our service users and staff:

  • Our flexible working policy allows employees to work from home with full access to our secure IT systems, allowing us to continue as usual if government rulings close offices
  • Staff laptops and mobile phones are equipped with webcams and software to conduct conference calls in place of face-to-face meetings
  • Our homelessness prevention, advice and inclusion, and community-based services in Gloucestershire, Worcestershire and Herefordshire will be running a limited telephone service, and other contact options such as Skype and social media are available
  • Local arrangements are in place for service users in our supported accommodation and independent living sites.
  • Our internal succession planning is robust, so where staff fall ill there is contingency to continue delivering services throughout
  • If you have any concerns about the services you’re expecting to receive, please get in touch with your usual CCP Support Worker

Risk Assessments (updated Jan 2021)

Home Working

Meetings and Gatherings

Offices and Contact Centres

Supported Housing and Placements

Working in Other People's Homes

Published: 20th March, 2020

Updated: 6th January, 2021

Author: Nigel McPeake

Share this page
  • Email
  • Facebook
  • Twitter

Latest

  • Take on the Cheltenham Challenge in support of our frontline workers

    Cheltenham-based charity asking its community to get active in support of their frontline workers tackling the causes and effects of homelessness

  • Housing Officer (Cheltenham)

  • HR Generalist (Cheltenham)

  • "We Are Hereford ABS"

Most read

  • Vacancies

    Vacancies

    Vacancies

  • Contact information

    Site and Service contact numbers

  • Volunteer

    Volunteer

  • Homeless Prevention

    Homeless Prevention

    Homelessness prevention and tenancy floating support

  • Trustees and management

    Replace this with your content

  • Cheltenham 1st Stop IAG

    Cheltenham 1st Stop IAG

    Drop-in information and advice services for everyone

  • Community Wellbeing

    Community Wellbeing

    Health, wellbeing and social inclusion in Cheltenham and Tewkesbury

  • Supported Accommodation for Homeless Young People

    Supported Accommodation for Homeless Young People

    Supported Accommodation for Homeless Young People and Adults

  • Mission statements

    We are caring for communities and people.

  • CCP SleepOut

    CCP SleepOut

    Thank you to everyone who supported CCP SleepOut

Fill out your e-mail address
to receive our newsletter!
E-mail address:
 
Read More
PRIVACY NOTICE

By submitting your email address, you will be subscribed to the CCP Newsletter. A validation link will be sent to the email address you enter. Please click the link to activate your subscription.

The email address you enter using this form will be used for the purpose of receiving the CCP Newsletter only. We will not use your information for any other purpose and we will not share it with any third party.

Newsletters are distributed by email on a monthly basis. If you no longer wish to receive the CCP Newsletter, you can unsubscribe by clicking on the link at the bottom of the newsletter.


Referral Forms

Download referral forms for CCP services


Enquiries & c
omments

Get in touch to make general enquiries or leave comments.


Report safeguarding concern

Concerned for your own safety or someone else's? Click here to report.


Make a complaint

We aim to resolve complaints as quickly as possible.


  • Sitemap
  • Accessibility
  • Terms & Conditions
  • Privacy Notice

CCP is a company limited by guarantee registered in England and Wales under number 3002869 and registered as a Charity number 1043143