Advice and Inclusion

Due to COVID-19, this service is currently providing telephone support only on 0800 644 6448

The Cheltenham Advice and Inclusion Service provides advice on housing, benefits and debt. It can be accessed at CCP’s Cheltenham 1st Stop multi-agency information and advice centre at 301 High Street, Cheltenham. The service is also available through local drop-in advice surgeries held at various community-based centres throughout Cheltenham.
The Advice and Inclusion service is authorised by the Financial Conduct Authority, Authorisation Number 735541.


If you need help with:

  • Debt Problems
  • Financial Inclusion
  • Housing Rights & Homelessness
  • Benefit Appeals & Representation
  • Financial Capability Assessment
either drop-in to Cheltenham 1st Stop between 9am and 5pm Monday to Friday (out-of-hours service up to 6pm on Wednesdays).
A telephone advice service is available on 0800 644 6448.