Advice and Inclusion The Cheltenham Advice and Inclusion Service provides advice on housing, benefits and debt. It can be accessed at CCP’s Cheltenham 1st Stop multi-agency information and advice centre at 301 High Street, Cheltenham. The service is also available through local drop-in advice surgeries held at various community-based centres throughout Cheltenham. The Advice and Inclusion service is authorised by the Financial Conduct Authority, Authorisation Number 735541. If you need help with: Debt Problems Financial Inclusion Housing Rights & Homelessness Benefit Appeals & Representation Financial Capability Assessment either drop-in to Cheltenham 1st Stop between 9am and 5pm Monday to Friday (out-of-hours service up to 6pm on Wednesdays) or call us on 01242 228 999 to make an appointment. A telephone advice service is available on 01242 578578 Monday to Thursday between 9am and 10am ONLY.