Quality Assurance

The adoption of effective quality systems has been recommended in major government reviews of the voluntary and community sector. A quality assurance system is a formal system an organisation can use to strengthen the organisation. It sets out expectations that a quality organisation should meet.

It is a system that allows you to respond to the needs of your users, so that you can provide an appropriate service consistently, and to agreed standards. You will be able to provide evidence to say that you are doing so.

PQASSO is a quality assurance system designed by the voluntary and community sector (VCS), for the VCS. Designed by Charities Evaluation Services (CES), PQASSO is a low-cost, straightforward quality system, written in plain English and designed specifically for voluntary sector organisations.

PQASSO provides a flexible, step-by-step approach to working out what your organisation is doing well and what could be improved. By using the self-assessment work pack, the system helps you to set priorities for your organisation's future and improve your organisation's performance.

Quality First is produced by Birmingham Voluntary Services Council (BVSC) and works in a similar way to PQASSO, however it is designed specifically for small community groups with no paid staff.

Benefits of Quality Assurance

Benefits of an organisation assessing and improving quality include:

Improved relationships with funders
Improving management systems and organisational planning
Supporting a user-centred culture
Working together more efficiently
Communicating well
Being able to demonstrate accountability
You will make continuous improvements and can claim a level of quality which you can back up with supporting evidence

For more information about implementing a quality system with VOCOLLS, email vocolls@ccp.org.uk or call 0116 229 3019

For more information about PQASSO, click here to visit the PQASSO page of CES' website. For more information about Quality First, click here to visit the Quality First page of BVSC's website

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Quality Assurance

Benefits of Quality Assurance


Home Latest News Job Vacancies Health and Social Care Learning & Skills VOCOLLS Quality Assurance Contact Us VOCOLLS Learning & Skills Consortium Compact Learning & Skills Portfolio Stronger Communities Partnerships & Compacts Useful Links Events About Us Contact Us Feedback Form Staff Area Help! Search Search For:	» Learning & Skills» VOCOLLS» Quality Assurance Quality Assurance The adoption of effective quality systems has been recommended in major government reviews of the voluntary and community sector. A quality assurance system is a formal system an organisation can use to strengthen the organisation. It sets out expectations that a quality organisation should meet. It is a system that allows you to respond to the needs of your users, so that you can provide an appropriate service consistently, and to agreed standards. You will be able to provide evidence to say that you are doing so. PQASSO is a quality assurance system designed by the voluntary and community sector (VCS), for the VCS. Designed by Charities Evaluation Services (CES), PQASSO is a low-cost, straightforward quality system, written in plain English and designed specifically for voluntary sector organisations. PQASSO provides a flexible, step-by-step approach to working out what your organisation is doing well and what could be improved. By using the self-assessment work pack, the system helps you to set priorities for your organisation's future and improve your organisation's performance. Quality First is produced by Birmingham Voluntary Services Council (BVSC) and works in a similar way to PQASSO, however it is designed specifically for small community groups with no paid staff. Benefits of Quality Assurance Benefits of an organisation assessing and improving quality include: Improved relationships with funders Improving management systems and organisational planning Supporting a user-centred culture Working together more efficiently Communicating well Being able to demonstrate accountability You will make continuous improvements and can claim a level of quality which you can back up with supporting evidence For more information about implementing a quality system with VOCOLLS, email vocolls@ccp.org.uk or call 0116 229 3019 For more information about PQASSO, click here to visit the PQASSO page of CES' website. For more information about Quality First, click here to visit the Quality First page of BVSC's website
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